Q&A

1. Why choose QIYUE GRASS over other artificial grass brands?

QIYUE GRASS is a professional manufacturer integrating R&D, production and sales. We use premium raw materials, strict quality control, complete certifications, competitive factory-direct pricing, stable supply and professional after-sales support, making us the trusted choice for global clients.

2. How about the quality of QIYUE GRASS products?

QIYUE GRASS features high-density yarn, strong backing, excellent resilience and long service life. All products pass strict laboratory tests including UV resistance, wear resistance, aging resistance and tensile strength, ensuring stable performance in long-term outdoor use.

3. Is QIYUE GRASS safe for children and pets?

Yes. QIYUE GRASS uses non-toxic, eco-friendly, lead-free and heavy-metal-free raw materials. It has passed relevant safety certifications, making it completely safe for kids and pets to play on.

4. How long can QIYUE GRASS last?

Under normal use and proper maintenance, landscape grass can last 6–8 years; sports grass can last 6–8 years. We also provide official warranty support.

5. Does QIYUE GRASS fade easily under strong sunlight?

No. Our grass yarn is added with high-performance UV stabilizers. It features strong anti-fading and anti-aging properties, maintaining vivid color even under long-term intense sun exposure.

6. What about the drainage performance of QIYUE GRASS?

QIYUE GRASS has a high-density perforated backing design with fast drainage rate. It does not accumulate water in rainy days, keeping the surface dry and clean.

7. Is QIYUE GRASS suitable for sports fields (football, tennis, etc.)?

Yes. We have professional sports grass series with high wear resistance, good resilience and consistent ball bounce, fully meeting competition and training standards for various sports venues.

8. How to maintain QIYUE GRASS?

QIYUE GRASS is low-maintenance. Regularly remove debris and rinse with clean water. For high-traffic areas, gently comb the grass regularly to keep it upright and tidy.

9. Can QIYUE GRASS be customized in size, height and color?

Yes. We support customized production including pile height, density, color, roll length and width to meet different project and application needs.

10. Does QIYUE GRASS have international quality certifications?

Yes. Our products have passed ISO, CE, SGS and other authoritative testing and certifications, meeting export and market access standards of many countries.

11. What is the minimum order quantity (MOQ) for QIYUE GRASS?

We accept both small trial orders and large bulk orders. As a factory, we offer flexible MOQ to support distributors, contractors and project clients.

12. How about the delivery time of QIYUE GRASS?

With our own production lines and sufficient stock, conventional products can be delivered within 7–15 days. Customized products depend on specific specifications.

13. Is QIYUE GRASS fire-resistant?

QIYUE GRASS has good flame-retardant properties. It meets standard fire-safety requirements for landscape and commercial use.

14. Can QIYUE GRASS be installed on any ground?

Yes. It can be installed on concrete, asphalt, compacted soil, roof, balcony and other flat and solid bases, with wide adaptability.

15. Does QIYUE GRASS provide installation guide and after-sales service?

Yes. We provide detailed installation manuals, video guidance and professional technical support. We also offer timely after-sales service to solve your problems.